Adding another franchise was another step. In 2001, when Brian and Christine saw growth in northern Mississippi, they bought a second franchise there. Now, besides serving the 750,000 population of Memphis and surrounding areas, they serve 100,000 more in Mississippi.
Although growth has been systematic,
Brian does regret “procrastinating” about
building the new facility. For several
years, he and Christine ran the business
out of the old home on the property they
bought.
“We were slow getting into the new
building,” says Brian. “It has been a big
asset for us. I do a lot of my own maintenance.
In the bays we have a hoist so I
can service the vans. We have an indoor
wash bay with hot water pressure where
we can keep the equipment and trucks
clean. Before we had the building, if it
was cold outside, we had to winterize
every piece of equipment with water in a
tank every night. It was difficult.”
The fleet is fit
Brian and Christine chose Dodge
service vans. “We prefer primarily the
3/4-ton full-size cargo vans,” says Brian.“Standard equipment for us is the 1065
Spartan sewer-cleaning machine. We
have an O’Brien 40 gpm/2,000 psi jetter.
We have two 15 gpm/2,000 psi Gem Jet
units by Lely. Then we have an old Myers
jetter on an International truck that
delivers 65 gpm/1,700 psi.”
The pumper truck is a 2001 Sterling with a 4,300 gallon tank (4,000 gallons waste and 300 gallons fresh water) built by Transway Systems Inc. It carries a 5 gpm/2,000 psi jetter by General Pipe Cleaners. The company uses a variety of camera equipment, including SeeSnake from Ridge Tool Company, Gen-Eye from General Pipe Cleaners, and GatorCam by Radio Detection.
After 14 years in the business, Brian
and Christine have been at it long
enough to see their plans come to
fruition — and their employees prosper
along with the company. Those are
ample rewards for all the long hours and
hard work.